Privacy Policy & Cookie Policy

1. Introduction

A Kind Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for our services. We are based in Shanghai, China, and operate in accordance with applicable privacy laws.

2. Information We Collect

2.1 Information You Provide

We only collect personal information when you voluntarily contact us, including:

• Name and contact information (email, phone number)
• Company information
• Project details and requirements
• Any other information you choose to share with us

2.2 Information We Do NOT Collect

We do not use tracking technologies, analytics tools, or collect any personal data through automated means when you browse our website.

3. How We Use Your Information

We use the information you provide to us only for:

• Responding to your inquiries
• Providing our services
• Communicating about projects
• Sending follow-up communications related to your inquiry

4. Cookie Policy

4.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website.

4.2 Our Use of Cookies

Our website uses minimal, essential cookies only for:

• Basic website functionality
• Remembering your theme preferences (light/dark mode)

We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

5. Data Sharing and Disclosure

We do not sell, trade, or share your personal information with third parties, except:

• When required by law
• To protect our rights or safety
• With your explicit consent

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact information is typically retained for business relationship purposes unless you request deletion.

8. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for processing

9. International Data Transfers

As we are based in Shanghai, China, your information is processed in China. If you are located outside of China, please be aware that your information will be transferred to and processed in China.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: